We are fully committed to the safety and well-being of our guests and team members. We will adhere to the recommendation of the CDC and the requirements of local public health authorities.

As we determine the sequence of our restaurants re-opening, we will move thoughtfully and carefully, evaluating the following factors:

  • Before re-opening, we will want to see an improvement in the health profile of the community in which we operate.
  • We will closely monitor consumer sentiment to understand how communities are adapting to loosened restrictions to ensure we do not disappoint or undermine the trust guests have in our Brand.
  • In almost all areas, we will continue to offer carryout, contactless curbside and delivery with Enhanced Safety Measures implemented (see below). Wine is also available for carryout and curbside pick-up. If you decide to come in, please be mindful of social distancing.

CURBSIDE PICKUP is now available for Carryout and Retail Wine orders placed online or upon request via phone with your local Cooper's Hawk. For the this option, please park near the front entrance when picking up, and call the restaurant upon arrival. You can also arrange for Curbside pickup of your Wine Club bottles by calling your local restaurant.

DELIVERY is now available for online Carryout orders. Delivery is provided by a Cooper's Hawk partner and availability may vary depending on location and time of order. Delivery of wine is not available at this time.

COVID19

Please know we are closely monitoring news and information regarding the coronavirus (COVID-19). In addition to our current industry-leading health and safety practices, we would like to share additional measures we are taking to promote a safe and clean experience for our valued guests, employees, and the community at large.

Enhanced Safety Measures:
• A manager will be assigned to the front door and will only allow 10 guests inside at any given time.
• We are closely monitoring all staff and strictly enforcing our “stay-at-home” policy if experiencing any symptoms.
• Team members are disinfecting Tasting Room counters, high-touch surfaces throughout the day, in both common spaces and employee spaces.
• We have enhanced Team Member training on proper hand washing and safe practices for prevention.
• We are reinforcing our “single use and sanitize” procedures for all plateware, glassware, silverware, and serving vessels.
• Team Members and Guests are required to following social distancing guidelines of staying 6 feet apart.
• Team Members are subjected to a Daily Symptom Assessment before each shift.
• Team Members are required to wear face coverings or masks and disposable gloves for the duration of their shift.
• We have upgraded our internal communication protocol to make sure Team Members are up to date on current information pertaining to maintaining a safe experience at Cooper’s Hawk.

We have always prioritized the cleanliness of our restaurants, and likewise we are committed to delivering the Cooper’s Hawk experience while making every effort to protect the well-being of our guests and team members. We will continue to closely monitor information from the Centers for Disease Control and Prevention, the World Health Organization, and local governments for updated guidelines.

It is our privilege to serve you, and we thank you for your continued support. Wine Club Members with questions about their membership benefits, please visit our Member FAQ page: chwinery.com/covid-19-faq

Should you need more information or have any questions or concerns, please do not hesitate to call us at (708) 215-5674.

Stay safe and healthy,

Tim McEnery
Founder & CEO