Enhanced Online Ordering
We are excited to announce a new, improved online ordering experience for Wine Club Members! You can now use your Wine Club account to log into the platform and order your Wine of the Month or additional bottles with your carryout or curbside. Plus, earn points and enjoy your Member 10% discount.
Take advantage of Member benefits:
- One login to view you Wine Club account information and order carryout
- Order Wine Club bottles with your carryout and choose available Wines of the Month or "swap" for applicable bottles
- Receive 10% Member discount when placing an order as a logged in Member (no code required)
- Automatically receive Wine Club points as a logged in Member
- Easily add a recommended wine to pair with any menu item
We are always working to make it easier for you to enjoy your Member benefits. To not miss out, be sure to set up your online Member account if you haven’t done so, and stay tuned for additional enhancements during the year!
Need help? View this video showing how to navigate the new platform or read our Enhanced Ordering FAQs below .
As we continued to make enhancements to our website to improve the user experience for Members like you, we want to provide transparency to our updated practices to respond to evolving privacy expectations. Please review our new Privacy Policy and Terms of Use to learn more.
How do I login into my account?
Please click the login in button on the top right hand of the online ordering site.
- If you are a current active Wine Club Member, please use the same credentials as your online Member account.
- If you have a Wine Club Member account, but have not registered online, please create an online account.
- Not a Member? Please click on create your account and complete the online account information.
Do I need to setup an online profile for my Wine Club membership if I have not done so?
Yes, please click here to setup your online Wine Club Member login.
How do I receive my Wine Club Member 10% Discount?
Log in any time before placing your online order. When you are ready to check out, you will see your Member discount reflected in the Wine Club Member Benefits section of your Bag.
Can I swap my Wine of the Month for another bottle of wine online?
Yes. As long as you are logged in as a Wine Club Member when ordering online. If you have Wine Club bottles on your account, you will be able to select available wines based on your Membership type to add to your Bag. Then you can select "Use My Wine Club Bottles" in the Bag to use bottles from your Member account. Certain wines of the month are not available for Sweet Club Members. Exclusions and upcharges may apply for swapping a Wine of the Month for other wines.
Will I receive my Wine Club points for my carryout order?
Yes, as long as you are logged in when you check out, your Bag will show the number of Wine Club points you will earn on the order. Once your order is successfully submitted, Wine Club points will be reflected on your Wine Club Account within 48 hours.
Can I use the online ordering system to schedule a pick up for my Wines of the Month without ordering food or retail wine
At this time, Wine Club bottles can only be ordered online as part of a carryout order with food items.
Can I get wine delivered?
Currently, wine is not available for delivery but is available for carryout or curbside pickup.
Is there a place to include special instructions?
Yes. Click on the item you wish to order. A special request box will appear under the item description (there is a character limit).
Can I used a Gift Card to pay for my online order?
Currently, gift cards cannot be applied to an online order. Please select "pay-in restaurant" and present your gift card when paying for your carryout order.
Can I use my $25 Loyalty Reward for Carryout?
Currently, Loyalty Rewards cannot be applied to an online carryout order. Please select "pay-in restaurant" and let your Tasting Room Attendant know that you have rewards on your account you would like to use.
Can I use my Birthday Reward when ordering online?
Birthday Rewards are only applicable to a dine-in visit and cannot be applied to online orders at this time.
How can I cancel my online order?
Please call your local Cooper's Hawk and press prompt #2 to cancel your order.
What does "Available Bottles" mean?
"Available bottles" listed on your Wine Club account are the number of bottles you have available. You can enjoy these bottles when dining at our restaurant, or you can order them online with carryout. You can also call your local Cooper's Hawk to order your Wine Club bottles via phone or visit our Tasting Room to pick up your bottles.
Can I use they payment method saved on my Wine Club account to pay for my online order?
Yes. Once you are logged in as a Wine Club Member, an option to use the payment setup on your Wine Club account to pay for your online order will be available to you. You can either use the existing payment on your account, or enter a different form of payment for the order.