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As a member of the Piccolo Buco by Coopers’ Hawk team, the Porter ensures the restaurant is clean and safe for each restaurant guest following Piccolo Buco by Cooper’s Hawk procedures.
Piccolo Buco by Cooper’s Hawk values its Team Members by offering the following benefits*:
• Competitive earning opportunities
• Health and wellbeing offerings including: 2 medical insurance plans available through BCBS: PPO and High Deductible (with HSA), Dental insurance through BCBS, Wellness Program allows for significant savings on medical premiums, Vision insurance through VSP, Flexible Spending Accounts (FSA) for both Health and Dependent Care, Employee Assistance Program (EAP) – free and confidential & Matching 401K for Team Members at least 21 years of age.
• Vacation Days
• Discounts on dining, carry-out, retail and wine, and monthly dining allowance
• CHarity Day (Community Give-Back!)
• Complimentary uniforms
• Incentive for Wine Club Memberships (i.e. cash, travel)
• Flexible work schedule
• Training and Development: Orientation and training provided for all positions, focus on internal growth and development; Opportunities for cross-training and advancement into management, specialty roles and/or New Restaurant Opening roles, eligible to apply for Annual Wine Education scholarships
*Certain benefits are contingent upon additional terms, other restrictions and various eligibility requirements.
Responsibilities
• Greet all guests with hospitality and friendliness
• Ensure cleanliness of Piccolo Buco by Cooper’s Hawk including keeping the floors clean following “Wash n Walk” procedures, cleaning surfaces, cleaning and maintaining restrooms.
• Polish flatware and ensure silverware are neat and tight in proper rollup.
• Follow proper wine glass polishing procedure and stock stemware.
• Restock the bar and beverage station.
• Adhere to all Piccolo Buco by Cooper’s Hawk service standards
• Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift or closing in accordance with company guidelines
• Complete necessary side work during non-busy hours
• Maintain knowledge of Piccolo Buco by Cooper’s Hawk food and beverage offerings
• Maintain professional relationships with all managers and team members
• Maintain a professional image at all times by adhering to all appearance and behavior guidelines in the Employee Handbook
• Perform other duties as assigned, including working special events
• Must represent Cooper’s Hawk Values
• At least 18 years of age
• Has a passion for guest service; hospitality-focused
• Knowledge of and passion for food, wine and beverages
• Hard-working and a team player
• Ability to communicate clearly with Guests, managers and team members
• Ability to multi-task and work calmly and effectively under pressure, in a fast-paced environment
• Ability to lift and carry up to 40 lbs
• Ability to stand and walk up to 10 hours per day
• Ability to exert fast-paced mobility for periods of up to 6 hours in length
• Ability to perform essential functions to Piccolo Buco by Cooper’s Hawk standards with reasonable accommodation
• Ability to work flexible shifts and schedules, inclusive of weekends and some holidays
• Must be able to read, write and understand English
• Ability to perform basic mathematical calculations; basic reading, listening and speaking skills
• Certified in responsible alcohol service (where required by state, city, or municipality), Piccolo Buco by Cooper’s Hawk will help provide, if needed.
Piccolo Buco by Cooper’s Hawk is an Equal Opportunity Employer