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As a member of the Esquire by Coopers’ Hawk team, the Food Runner expedites food and beverage service as well as carryout orders to create a positive experience for each restaurant Guest.
Esquire by Cooper’s Hawk values its Team Members by offering the following benefits*:
• Competitive earning opportunities
• Health and wellbeing offerings including: 2 medical insurance plans available through BCBS: PPO and High Deductible (with HSA), Dental insurance through BCBS, Wellness Program allows for significant savings on medical premiums, Vision insurance through VSP, Flexible Spending Accounts (FSA) for both Health and Dependent Care, Employee Assistance Program (EAP) – free and confidential & Matching 401K for Team Members at least 21 years of age.
• Vacation Days
• Discounts on dining, carry-out, retail and wine, and monthly dining allowance
• CHarity Day (Community Give-Back!)
• Complimentary uniforms
• Incentive for Wine Club Memberships (i.e. cash, travel)
• Flexible work schedule
• Training and Development: Orientation and training provided for all positions, focus on internal growth and development; Opportunities for cross-training and advancement into management, specialty roles and/or New Restaurant Opening roles, eligible to apply for Annual Wine Education scholarships
*Certain benefits are contingent upon additional terms, other restrictions and various eligibility requirements.
Responsibilities
• Greet all guests with hospitality and friendliness
• Pick up and deliver food and/or beverage orders to assigned tables
• Ensure tables in dining room are ready for service, including set-up, bussing, and maintenance during the guest experience, such as water, coffee and tea refills
• Pack carryout orders according to established procedures.
• Actively communicate with Hosts, Servers, Bartenders, Kitchen Staff and Tasting Room Attendants to ensure a memorable guest experience
• Adhere to all Esquire by Cooper’s Hawk service standards
• Engage with guests and answer questions about food, wine, and facilities in a friendly, helpful manner
• Follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift or closing in accordance with company guidelines
• Responsible for sanitation and proper food handling
• Complete necessary side work during non-busy hours
• Maintain knowledge of Esquire by Cooper’s Hawk food and beverage offerings
• Maintain professional relationships with all managers and team members
• Maintain a professional image at all times by adhering to all appearance and behavior guidelines in the Employee Handbook
• Perform other duties as assigned, including working special events
Requirements
• Must represent Esquire by Cooper’s Hawk Values
• At least 18 years of age
• Experience working in a high-volume, full-service restaurant
• Has a passion for guest service; hospitality-focused
• Knowledge of and passion for food, wine and beverages
• Hard-working and a team player
• Ability to communicate clearly with Guests, managers and team members
• Ability to multi-task and work calmly and effectively under pressure, in a fast-paced environment
• Ability to lift and carry up to 40 lbs
• Ability to stand and walk up to 10 hours per day
• Ability to exert fast-paced mobility for periods of up to 6 hours in length
• Ability to perform essential functions to Cooper’s Hawk standards with reasonable accommodation
• Ability to work flexible shifts and schedules, inclusive of weekends and some holidays
• Must be able to read, write and understand English
• Ability to perform basic mathematical calculations; basic reading, listening and speaking skills
• Certified in responsible alcohol service (where required by state, city, or municipality), Esquire by Cooper’s Hawk will help provide, if needed.
Esquire by Cooper’s Hawk is an Equal Opportunity Employer
Please know, we are adhering to the recommendations of the CDC and local public health authorities. We are fully committed to the safety and well-being of our guests and team members. In addition to our current industry-leading health and safety practices, we have added additional measures to promote a safe and clean experience for our valued guests, employees, and the community at large.